As a design manager, I don't just connect design to grander organizational causes—I make clear it it’s indispensable. By articulating our value with clarity, I inspire teams to imagine workable solutions for the most formidable challenges.

Drawing on theories from project management, human resources, organizational behavior, business strategy, structure, and systems, I've developed DesignOps patterns and practices to help seniors transition into Team Lead or Design Manager roles.

If you dive no deeper than this page, check out my 10 things in first 100 days list. I’ve done em all and survived.

SKILLS PILLS

10 things in 100 days

Create vision

Communicate a clear design vision aligned with business strategy. 

Road maps

Develop contextual structure and systems roadmaps of items that will help get shared alignment and understanding of where you where you need to go

Strategy frameworks

To ensure you remains aligned with changing business goals and market environments

Scale the work

Templates, ecosystems etc etc

Develop team

Support continuous learning and upskilling, find and grow your next Leaders

Grow team

Use design and creativity to attract and hire top talent with diverse backgrounds and skill sets.

Design Performance

Define what “good” is, and connect results with business impact

Organize team

Build a org structure that supports diverse disciplines, support and collaboration

Do good

Embrace authenticity, find opportunities for less experienced folks to shine, build the next generation, support your community if possible

Make some noise

Encourage your people to get out there with personal projects, mentoring, speaking engagements, ventures

Supporting goals

Get to know your future self

Self-Development and Leadership style

  • No one is ever too old or experienced to get a coach or mentor

  • Lead with style, be open, adaptive and inspiring

  • Build relationships and learn from seasoned managers

Communication and Transparency

  • Clear and effective plain language goes a long way, dump the jargon and metaphors

  • Maintain transparency with your manager and across departments you partner with

Compliance and Ethics

  • Probably something you never thought much about before. It’s a big thing

  • Ensure all design processes comply with legal and ethical standards.

  • Uphold integrity and ethical standards in all practices.

Empowerment and Delegation

  • Empower and get out of people’s way

  • Nurturing culture that supports creativity and experimentation are encourage growth and creativity.

Adaptability and Resilience

  • Be adaptable and resilient in the face of challenges

  • People are humans, humans are life, and life is bonkers most of the time!

  • Lead by example every day

Prioritization and Focus

  • Practice patience

  • Identify your top three problems, forget the rest for another day

  • Schedule time to think

Create your vision

Set a Vision: Communicate a clear design vision aligned with business strategy. Cultivate Shared Values: Use shared values to guide team culture and decisions. Future Forecasting: Anticipate market trends and prepare for future challenges.